App support
Get help with signing in, booking a notary, uploading documents, checkout, receipts, account settings, or deleting your account.
Support
Email SupportGoNotari app and website support
Need help with the GoNotari mobile app, provider onboarding, Stripe payouts, booking issues, account access, or the website? Contact our support team and we will review your request.
If the button does not open your email app, send an email to support@gonotari.com with the subject "GoNotari Support Request".
Provider support
Notaries can request help with onboarding, credential uploads, profile photo verification, Stripe Connect payouts, job status, and earnings.
Website support
Report website issues, admin login problems, broken links, privacy questions, or account deletion request issues.
Before you email
Account Deletion HelpInclude the details that help us solve it faster.
Please include your account email, phone number, the device you are using, screenshots if available, and the exact error message or screen where the issue happened.
How do I contact GoNotari support?
Email support@gonotari.com with your name, account email, phone number, and a short description of the issue.
What should I include for booking help?
Include your booking date, service address city, document type, and any error message you see in the app.
What should providers include for payout help?
Include your provider account email, Stripe Connect status, and the booking or payout item you need reviewed.